Heather went above and beyond what I expected from a realtor. She dug hard to provide me with all the information, market data and property specs that I needed to give me the confidence to put in an offer on my first home. She worked diligently, taking me step by step through the whole process, discussing my expectations, budget, requirements and conditions. And it didn't stop there... Once I had closed the deal, Heather was an invaluable source of advice on everything from value adding renovations to good local contractors and obtaining parking permits. I have recommended Heather to friends and will certainly use her again, next time I delve into real estate.