Heather Cleveland is terrific realtor. She quickly developed a rapport with me which
helped me find the right investment property to meet my needs.
What I was looking for wasn't easy and we must have looked at 20 different properties
over the period of a few months. I expect this was a frustrating experience because I was
looking for a unique property and as such it took quite a while for both of us to realize
what I was looking for. Once we finally found the property that I wanted, I was not the
only one and as such I placed myself in a competitive bidding situation. Fortunately,
Heather read the situation and provided me the necessary information to make an
informed decision and be the successful bidder.
As negotiations furthered, and conditions were lifted, I became aware that the mortgage
person at the bank I was dealing with was new to the position. This caused delays in
closing the deal. Because Heather had a good relationship with the other realtor, we were
able to smooth over any misunderstandings. In an effort to solve the problem, Heather
referred me to a mortgage broker who made himself immediately available and tried to
help. Once all of our necessary paperwork was in order, we were informed that the seller
did not have an experience real estate lawyer which again caused delays. Needless to
say, the banking party on our side and the legal parties on the seller's side caused
significant issues which disrupted the sale. Heather was professional throughout and kept
her composure which I expect wasn't easy to do.
Heather's ability to form trust relationships was a real asset in this transaction. She was
resourceful when she involved other colleagues who were experienced in buying
investment properties and mortgage brokers who were willing to assist in a moments
notice. She is a capable, resourceful and hard working individual. Without question, I
would involve Heather in other real estate transactions and would recommend her to
anyone considering buying a home.